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知识管理视角的人才中心业务流程优化研究

发布时间:2011-12-19 18:29 来源:工大在线字号:T|T

 

  知识管理视角的人才中心业务流程优化研究
  
  摘   要
  
  随在信息时代的到来经济全球化的发展,工作效率的提高已经成为每个行业都必需认真考虑的问题。先进的知识管理思想的提出,许多企业纷纷投入到知识管理的流程中。但是,其中又有多少企业能够真正的把知识管理的方法应用到自己企业实际中。又有多少企业可以把知识管理的思想应用到自己的业务流程中,用来优化自己的流程。
  
  政府部门作为国家的管理机构,引导着社会发展的正确方向。人才中心是国家的人事机构,其监管特性突出了其与普通行业的不同,但是作为一个机构,在组织的管理方面又与普通行业的管理有着相通之处。因此应用于当前企业界的先进管理理论对政府机构的改革有着意义非凡的指导作用。
  
  本论文通过对人才中心的分析,发现人才中心中业务流程存在的问题,在知识管理的视角下对其业务流程进行优化研究,在知识管理理论和业务流程管理论文的指导下,寻找人才中心组织结构优化方式,工作流程的优化方式,管理方法的优化方式以及信息技术的优化方式。通过建立知识管理系统,对人才中心的信息进行收集,筛选,分类。使用数据挖掘工具对有用信息进行挖掘,在通过知识管理系统达到信息的共享。使隐性知识和显性知识不断的相互转化,达到知识的创新,不断提高员工的价值。
  
  关键词:知识管理 ,业务流程优化,知识管理系统,知识
  
  Abstract
  
  In the information era with the advent of economic globalization,the improvement of the efficiency of each industry has become necessary to seriously consider problem. The proposed of the advanced knowledge management. Make lots of companies put into the knowledge management process. However, how many companies can really make the knowledge management methods work into practical.And how many companies can make it work into their business processes, and optimization their process.
  
  The government departments as State regulatory agencies, Guided in the right direction for social development. The talent person center is State agency personnel, its characteristics are different from the normal industry, but as a department, the issue of management has common with the normal industry. Therefore, the advanced of management theory which applied to current industry has significant guiding role to the government departments revolution.
  
  This paper by analysis of talent person center, figured out that there some problems in the center business process. The perspective of knowledge management in their business processes under study to optimize, by the guiding of knowledge management theory and the business process management essay, search the best optimization method of it structure, work process, management and information technology. Through founding knowledge management system, Collection, screening, classification the information. Using data mining tools to find out useful information and share by the system. Make tacit knowledge and explicit knowledge keep exchanged, gain knowledge invention and improve the employers’ value.
  
  Key words:Knowledge Management,Business Process Optimization,Knowledge Management System,Knowledge

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